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Importance of AI & BI Suite for Aviation Industry  

 The AI & BI  Suite is a powerful analytics tool for Airlines and Ground Handlers at airports, aimed at managing Big Data, uncovering  patterns, correlations, trends, customer preferences and other useful information that help make more effective business decisions.

AI & BI key features:

  • Multifunctional reporting and analytics
  • Ready to use web based system
  • Aggregation data from various internal and external sources
  • API to external systems (HOST, DCS, Airline and Airport systems etc.)
  • Fully integrated with other SolringAir products
  • Building engaging interactive and dynamic reports all operated on one dashboard
  • Flexible User management
  • Multiple platform availability

Benefits for Airlines

  1. Better decision making to reach strategic Airline goals: Access to data, reports and analytics helps for better flight scheduling alongside pilot availability, that leads to less flight cancellations and maximization of seats among other things.
  2. Extra revenue: Airlines are able to earn extra revenue, and maximize costs from normally overlooked opportunities in a seamless and effortless manner.
  3. Improved marketing efforts and personalized offers: The AI & BI Suite, employs the benefit of defining products and selling them specifically to those customers that need them, at a reasonable cost at the right time and through the right channel, through a clear cut understanding of customer preferences.
  4. Growing ancillary revenue: From priority bookings, choosing seats, and flight catering, the airline is able to offer passengers a variety of options to make the flight experience more enjoyable to the passenger and more profitable to the airline.
  5. Boost customer retention: The availability of all round customer service. While human staff may not be available to engage with customers all the time, passengers are able to air their views or complaints around the clock and in multiple languages, which breeds better understanding between airline and customer.

Benefits for Ground Handlers

  1. Making effective business decisions: Technology is changing the way businesses make decisions, as it is now much easier to connect with the customer and recognize their individual needs. Businesses are more equipped than ever to directly meet the needs of their customers, cutting out any intermediaries, in exchange for profit.
  2. Increase in resources productivity: Feedback analysis, research, automated booking, check-in and alerts, ultimately reduces travel time spent at the airport, creating seamless workflow, as passengers find it easy to find, book, and pay for flights.
  3. Enhancing operational efficiency: Customer services is also greatly automated as flight details, flight cancellations and re-scheduling are easily communicated to passengers, making for a seamless pre-flight process.
  4. Improving passengers & baggage processing: Self-service at every possible point in the journey, including with baggage check-in, helps maximize costs, and innovates customer service in a way that pleases the passenger and reduces operational costs for the business.
  5. Earning extra revenue: collecting and analyzing data helps with understanding market trends and customer preferences, which enable airports earn extra revenue from meeting the needs of the customer.
  6. Reducing operational costs: automation and self-service solutions of the AI&BI Suite, help create a better workflow, which in turn reduces operational costs.
  7. Shorten flight turnaround: A better workflow at airports and seamless communication with passengers on flight details makes for shorter flight turnaround for airlines and better scheduling at airports.

 

The SolringAir AI&BI Suite enables airlines make more efficient decisions on the pricing and market positions through the use of Big Data. It also innovates customer service and enhances customer experience with new and easy to use self-service solutions.

Join SolringAir in experiencing the benefits the AI&BI Suite can offer to your business.

The SolringAir AI&BI Suite enables airlines make more efficient decisions on the pricing and market positions through the use of Big Data. It also innovates customer service and enhances customer experience with new and easy to use self-service solutions.

Join SolringAir in experiencing the benefits the AI&BI Suite can offer to your business.

Comments are off for this post.

Ian Kelly
Thanks, SolringAir, for this very useful information. My company might be interested in this particular solution, we wouldn't mind the benefits from the use of Big Data, also our customer service could need some improveent. Please, who can I contact directly for a demonstration? Or perhaps a phone call will suffice?
Luke
Highly professional and competent company. You will want to contact them for your airline IT needs and for sure will not be disappointed.
Anonymous
This spectacular analytics tool is a true gem to any airline or travel company which chooses to use it.
Uma Leeray
I couldn't ask for a more professional and thorough company to work with. We look forward to implementing your AI & BI Suite as soon as is possible.

Comments are closed.