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eCheck-in Suite

eCheck-in Suite: Omni-channel airline check-in system

This Omni-channel platform is a great opportunity for airlines to get in line with the fast-growing trend of purely electronic services through Web, mobile or automated channels.  Beneficial for airlines and passengers alike, eCheck-in Suite is easy to navigate. It is also fast and efficient.

SolringAir eCheck-in Suite uses a unique and innovative customer-centric model, equipping airlines with the necessary tools to effectively and efficiently manage eCheck-in process.

With extremely high ratings and the best user-friendly designed features, this product is the ultimate intelligent solution airlines need for the automated handling of their pre-check-in, check-in, and post check-in operations. 

Beneficial for airlines and passengers alike, eCheck-in Suite is easy to navigate, fast and efficientSolringAir eCheck-in Suite uses a unique and innovative customer-centric model equipping airlines with the necessary tools to effectively and efficiently manage eCheck-in process.

Main advantages of eCheck-in Suite:

  • Lower operational costs
  • Generating ancillary revenue
  • Minimizing the effect of delays
  • Providing a wider range of online services for customers which in turn increases passenger satisfaction and loyalty

 

Automated Check-in solution for airlines with embedded overbooking AI and real-time dashboard

Automated Check-in key features:

  • automated seat allocation and bulk Boarding Pass generation
  • voluntary and involuntary options are supported
  • flexible business rules configuration by O&D, cabin class, passenger category, onward restrictions, SSRs.
  • embedded Overbooking Module (opt-in/out)
  • Real-Time Monitoring Dashboard
  • generation and sending customized notifications across the preferred channel

Automated Check-in flow. Voluntary option

  1. Passengers get allocated seats and receive confirmation and Boarding Pass
  2. Automated Check-in starts XX hours before departure for the subscribed passengers
  3. Passengers can change seats or check-out via their preferred channel online
  4. The airline offers voluntary Automated Check-in subscription while  online booking

Automated Check-in flow. Involuntary option

  1. Passengers can change seats or check-out via their preferred channel online
  2. Airline configures desired business rules via Backoffice
  3. Passengers get Check-in Invitation XX hours before departure
  4. Passengers  will be processed automatically and get allocated seats with Boarding Pass

SolringAir Web Check-in allows passengers to check-in on the move or from the comfort of their home, office, or hotel.

Web Check-in has such functional key features as:

  • Regular and charter flights
  • 36 airlines interline check-in
  • Multi DCS
  • Multi segments processing (up to 99 segments by one click)
  • Embedded personalized marketing
  • Real-time BI dashboards
  • Boarding Pass generation (2D Barcode, PDF encoded, Mobile)
  • Customized notifications across the preferred channel (email, Viber, SMS and push)

UI/UX Key Features:

  • User-friendly navigation
  • Mobile responsive
  • Cross-browser friendly
  • WCAG 2.0 Level AA (W3C) compliance
  • Multi-language (Cyrillic, Latin, Right to left, Chinese European)
  • Smart marketing & upselling: retail opportunity where passengers can be offered Ancillaries such as meals, seats, bags, upgrade, Duty Free.

Mobile Check-in module gives passengers a better and smoother experience across all touchpoints. To ensure an excellent user experience, SolringAir Mobile Check-in enhances the efficiency of your passenger handling and flight operations.

Mobile Check-in functional key features:

  • Regular and charter flights
  • 36 airlines interline check-in
  • Multi DCS
  • Multi segments processing (up to 99 segments by one click)
  • Embedded personalized marketing
  • Real-time BI dashboards
  • Boarding Pass generation (2D Barcode, PDF encoded)
  • Customized notifications across the preferred channel (email, Viber, SMS and push)

UI/UX Key Features:

  • User-friendly navigation
  • Multi-language (Cyrillic, Latin, Right to left, Chinese European)
  • Smart marketing & upselling: retail opportunity where passengers can be offered Ancillaries such as meals, seats, bags, upgrade, Duty Free.

Embedded AI for overbooked flights module uses a high efficient multi-pattern algorithm that provides such functionality as

  • seat guarantee or pre-sitting
  • “stand by” boarding pass or 100% acceptance
  • reallocation to different cabin class
  • upgrade, downgrade, denied boarding reports
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Testimonials

On behalf of  Easylinkz, a fast-growing technology company in the air travel domain, I appreciate our long-term collaboration and business relationship with SolringAir. We integrate the direct NDC API  from many airlines and stream direct content through Easylinkz technologies to our customers. We highly appreciate that  SolringAir meets the industry standards, recognizes those values, and reflects them in up-to-date practices. Today we are cooperating with SolringAir on integration their AIaaS called ANCILI ™. It is an  Intelligent Assistant which helps to convert abandoned bookings into successful deals.

Having a growing business, we are impressed with the ANCILI ™ capabilities.

Today we are discussing the mutual collaboration on other innovative tracks which might change the travel domain.

Pavel Spiridonov
Chief Executive Officer, Easylinkz LTD

Ukraine International Airline was among the first airlines which introduced automated check-in to its passengers in cooperation with SolringAir in 2015. This project had significant achievements in the costs optimization program from one side and improved the customer experience from the other side.We are proud that UIA has been one of the first movers to embed the ancillary services through its check-in flows, and that was a great collaborative project between SolringAIR and UIA teams. Today UIA passengers can enjoy a seamless omnichannel online check-in process that reaches 95%.  Every day we are doing the new steps to transform the classic check-in experience into the innovative one. UIA will continue to expand the cooperation journey to success.

Oleksandr Gerekhanov
Head of Technologies and Departure Control System Department, UIA

Duty-Free America is excited to see the benefits of cooperation with SolringAir.
The innovation provided by the intelligent assistant ANCILI enabled us to enter the Ukrainian market faster and optimize our revenue through the Covid years.
During the piloting of ANCILI in collaboration with UIA, we doubled our pre-order transactions and increased our average bill by almost 40%.
We highly believe that artificial intelligence improves the user experience and enables us to make commercial decisions faster thanks to powerful data capabilities.

Marina Khlystun
Director, Duty Free & Travel Retail, Duty Free Americas - Aerohandling Ukraine

Nowadays, NDC became the core trend in the evolution of the aviation industry. UIA is the only Ukrainian carrier that follows this trend. UIA team is moving forward in a step with the industry world leaders. That allows the travel agents to transfer their sales to a direct channel and gain a positive experience of interacting with NDC API. SolringAir development team is actively working on expanding its content and functionality and is excellent at providing feedback. Another important aspect is a support service, which helps in solving issues in the shortest possible time. The future belongs to NDC, and we are confident that UIA agents will appreciate all the functionality and privileges of direct sales.

Oleg Skliarenko
Head of Product, DRCT.aero

Ukraine International Airline is delighted with the value it gained from the full-service NDC API designed by SolringAir. SolringAir has been a great partner, committing resources, time, and effort to help us deliver on the first steps of NDC API.  Today the UIA business partners can enjoy seamless air shopping, order management, refund, ancillaries, notification changes, IATA IFG, reporting, and more.  UIA uses multiple SolringAir solutions: Online Booking Engine, Check-in Suite, ANCILI, Mobile Applications, and Customer Feedback System, so it was natural for us to work together to expand direct B2B partnership channels. We will continue our partnership journey of mutual value and growth.

Elena Yezhakova
Head of Commercial and Distribution Systems Development, UIA

I would like to express our appreciation to the SolringAir team during the entire period of the integration process of the UIA-NDC. Quick and solution-oriented support has lead us to start with NDC smoothly.

Mehmet Erden
Manager of Ticket Product and Control Management, ETS Tour