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eCheck-in Suite

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eCheck-in Suite: Omni-channel airline check-in system

This Omni-channel platform is a great opportunity for airlines to get in line with the fast-growing trend of purely electronic services through Web, mobile or automated channels.  Beneficial for airlines and passengers alike, eCheck-in Suite is easy to navigate. It is also fast and efficient.

SolringAir eCheck-in Suite uses a unique and innovative customer-centric model, equipping airlines with the necessary tools to effectively and efficiently manage eCheck-in process.

With extremely high ratings and the best user-friendly designed features, this product is the ultimate intelligent solution airlines need for the automated handling of their pre-check-in, check-in, and post check-in operations. 

Beneficial for airlines and passengers alike, eCheck-in Suite is easy to navigate, fast and efficient. SolringAir eCheck-in Suite uses a unique and innovative customer-centric model equipping airlines with the necessary tools to effectively and efficiently manage eCheck-in process.

Main advantages of eCheck-in Suite:

  • Lower operational costs
  • Generating ancillary revenue
  • Minimizing the effect of delays
  • Providing a wider range of online services for customers which in turn increases passenger satisfaction and loyalty

 

Automated Check-in

Automated Check-in solution for airlines with embedded overbooking AI and real-time dashboard

Automated Check-in key features:

  • automated seat allocation and bulk Boarding Pass generation
  • voluntary and involuntary options are supported
  • flexible business rules configuration by O&D, cabin class, passenger category, onward restrictions, SSRs.
  • embedded Overbooking Module (opt-in/out)
  • Real-Time Monitoring Dashboard
  • generation and sending customized notifications across the preferred channel

Automated Check-in flow. Voluntary option

  1. Passengers get allocated seats and receive confirmation and Boarding Pass
  2. Automated Check-in starts XX hours before departure for the subscribed passengers
  3. Passengers can change seats or check-out via their preferred channel online
  4. The airline offers voluntary Automated Check-in subscription while  online booking

Automated Check-in flow. Involuntary option

  1. Passengers can change seats or check-out via their preferred channel online
  2. Airline configures desired business rules via Backoffice
  3. Passengers get Check-in Invitation XX hours before departure
  4. Passengers  will be processed automatically and get allocated seats with Boarding Pass

Web Check-in

SolringAir Web Check-in allows passengers to check-in on the move or from the comfort of their home, office, or hotel.

Web Check-in has such functional key features as:

  • Regular and charter flights
  • 36 airlines interline check-in
  • Multi DCS
  • Multi segments processing (up to 99 segments by one click)
  • Embedded personalized marketing
  • Real-time BI dashboards
  • Boarding Pass generation (2D Barcode, PDF encoded, Mobile)
  • Customized notifications across the preferred channel (email, Viber, SMS and push)

UI/UX Key Features:

  • User-friendly navigation
  • Mobile responsive
  • Cross-browser friendly
  • WCAG 2.0 Level AA (W3C) compliance
  • Multi-language (Cyrillic, Latin, Right to left, Chinese European)
  • Smart marketing & upselling: retail opportunity where passengers can be offered Ancillaries such as meals, seats, bags, upgrade, Duty Free.

Mobile Check-in

Mobile Check-in module gives passengers a better and smoother experience across all touchpoints. To ensure an excellent user experience, SolringAir Mobile Check-in enhances the efficiency of your passenger handling and flight operations.

Mobile Check-in functional key features:

  • Regular and charter flights
  • 36 airlines interline check-in
  • Multi DCS
  • Multi segments processing (up to 99 segments by one click)
  • Embedded personalized marketing
  • Real-time BI dashboards
  • Boarding Pass generation (2D Barcode, PDF encoded)
  • Customized notifications across the preferred channel (email, Viber, SMS and push)

UI/UX Key Features:

  • User-friendly navigation
  • Multi-language (Cyrillic, Latin, Right to left, Chinese European)
  • Smart marketing & upselling: retail opportunity where passengers can be offered Ancillaries such as meals, seats, bags, upgrade, Duty Free.

Embedded AI for overbooked flights module uses a high efficient multi-pattern algorithm that provides such functionality as

  • seat guarantee or pre-sitting
  • “stand by” boarding pass or 100% acceptance
  • reallocation to different cabin class
  • upgrade, downgrade, denied boarding reports
97

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SEGMENTS TO CHECK-IN BY ONE CLICK

4.8

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